eWards, is a SAAS based tool, which assists a business owner to understand their customer needs, interact with them across multiple channels and increase monetization by improving customer metrics.
Having worked closely with more then a 1000+ businesses, we understand that many a time growing business owners do not have the bandwidth or the infrastructure to focus on their customer journey. To meet these challenges, we provide our customers with a simple solution, which not only maps their customer journey for them but also engages their customers to maximize revenue.
At eWards we understand, that clients would rather spend their time in making informed and strategically important decisions and less time on operations, so we have built a customizable reporting module, an advance automated customer engagement system, and an One View CRM. For our clients to engage their customers in innovative ways, we have built one of the most flexible and feature rich engagement tools one can find in the industry.
At eWards, we believe the competitive advantage derived out of superior customer experience will differentiate tomorrow’s winners from the lossers. The value resides not only in what a company delivers for its customers, but in how it delivers it.
We ensure to handhold our customer throughout their journey with us and engage them continuously through our Customer Success Managers.